Texas Education Agency (701TX-WBT)
1701 NORTH CONGRESS AVENUE
Austin, 78701

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.

Core Values:
- We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.
- We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.
- We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.
- We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.

New hires, re-hires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees in their same classification. Offers will be commensurate with the candidate’s experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who exceed the requirements and qualifications for the role. The maximum salary range is reserved for candidates that far exceed the required and preferred qualifications for the role.

This is a 10-day posting, which will close on April 22, at 11:59pm.

Position Overview: The Division of Virtual/Hybrid Education is launching TEA’s statewide vision for high quality virtual and hybrid education. As the Virtual/Hybrid Resources and Support Manager, you will help build the statewide infrastructure that school systems can use to design and launch flexible, high quality virtual or hybrid models that expand access and opportunity for Texas students. This includes developing tools, guidance, systems, and supports that make it possible for districts to innovate confidently and in alignment with SB 569 (TEC 30B) requirements.

This role also supports the agency’s major initiatives, including the Virtual and Hybrid Program Accelerator (VHPA), TEA’s multiyear model design initiative that provides technical assistance and funding to support school systems through key readiness steps and implementation of high-quality virtual or hybrid programs and campuses. Together, these efforts create a statewide ecosystem where districts can design innovative learning pathways, strengthen instructional quality, and expand access to high quality virtual and hybrid options for students.

Flexible work location within the state of Texas may be considered for qualified candidates.

Please note that a resume, tailored cover letter, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.

Essential Functions
Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.

1. VHPA Project Management & Performance Systems: The Virtual/Hybrid Resources and Support Manager supports execution of the Virtual/Hybrid Program Accelerator (VHPA) by maintaining project plans, Smartsheet systems, timelines, and deliverable tracking structures aligned to division and unit metrics. This role builds and manages performance management tools that support VHPA monitoring, milestone documentation, school system progress tracking, and vendor coordination. The position also assists in preparing data summaries, monitoring reports, and progress updates to ensure the division meets targets related to VHPA awards, continuation supports, diagnostic gains, and accountability outcomes.
2. Resource, Guidance & Professional Learning Development: The position co develops tools, guidance documents, templates, and implementation resources that support school systems in designing and improving virtual and hybrid instructional models. This role supports development of micro credential resources, participation trackers, professional development content, and resource quality reviews to ensure the division meets participation, completion, and stakeholder satisfaction metrics. The manager also drafts presentations, one pagers, toolkits, and web based materials that support statewide professional development, VHPA technical assistance, and school system onboarding.
3. School System Engagement, Webinars & Technical Assistance: The Virtual/Hybrid Resources and Support Manager supports the planning and facilitation of cohorts, webinars, office hours, and meetings with Local Education Agencies (LEAs) and technical assistance vendors to meet engagement targets across VHPA, micro credentials, and statewide virtual and hybrid education initiatives. At times, and as directed by the supervisor, the position may lead webinars or represent the division in meetings with school system leaders or vendors. The role provides timely, accurate technical assistance through the Virtual/Hybrid Help Desk and direct school system support to ensure responsiveness and school system satisfaction. The position also tracks school system support trends and synthesizes insights to inform updates to tools, guidance, and statewide implementation models.
4. Program Administration, Vendor Coordination & Cross-Team Alignment: This role supports coordination with technical assistance vendors, VHPA partners, and internal TEA divisions to align support services with authorization requirements and grant milestones. The position assists with procurement related coordination, documentation, and preparation required for RFP aligned vendor selection processes. The manager conducts research and policy reviews to ensure all support, grant requirements, and resource recommendations align with statute, rules, and high quality virtual and hybrid program standards.
5. Communications, Knowledge Management & Stakeholder Messaging: The Virtual/Hybrid Resources and Support Manager develops newsletters, stakeholder communications, and micro credential announcements aligned with division targets for outreach, clarity, and engagement. The role maintains communication trackers, resource repositories, and division knowledge management systems to ensure school systems receive timely, accurate information. The position also supports execution of the division’s communication plan, including audience specific messaging, timelines, and distribution channels.

Minimum Qualifications
- Education: Graduation from an accredited four-year college or university
- Experience: At least five (5) years of experience in virtual/hybrid education, school leadership, instructional design, program support, or school model development in K-12. At least 2 years managing complex projects, including experience with Smartsheet or similar tools required.
- Substitutions: An advanced degree may substitute for two years of required experience

Other Qualifications
- Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military
- Experience developing written resources and/or delivering professional development or technical assistance to School systems preferred
- Experience operating, teaching in, or supporting virtual or hybrid school models
- Experience launching new schools, new instructional programs, or other innovative models
- Knowledge of Texas school law, accountability systems, and virtual/hybrid authorization requirements
- Experience with statewide program implementation, project coordination, or vendor management
- Strong proficiency with Smartsheet and other project-management or data-tracking tools, including workflow automation
- Knowledge of virtual/hybrid instructional models, digital learning best practices, and related operational systems
- Skill in managing multiple complex projects with competing deadlines
- Exceptional professional writing, editing, and communication skills for both internal and school system-facing audiences
- Ability to analyze and synthesize data to inform resource development and decision-making
- Ability to work independently with extensive judgment in a fast-moving work environment
- Demonstrated commitment to continuous improvement, feedback cycles, and service-oriented support to School systems and internal teams

As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.

To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State’s Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military “occupational category” that corresponds with the state classification in this job posting title.

This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

To learn more about working at TEA, including hiring timelines, process details, and candidate resources, please visit the Employment at TEA page.

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. Please add "capps.recruiting@cpa.texas.gov" and "@tea.texas.gov" to your safe senders list to ensure you receive email notifications from our talent acquisition team and/or hiring division regarding your candidacy.

The Division of Virtual/ Hybrid Education is launching TEA’s statewide vision for high quality virtual and hybrid education. As the Virtual/ Hybrid Resources and Support Manager, you will help build the statewide infrastructure that school systems can use to design and launch flexible, high quality virtual or hybrid models that expand access and opportunity for Texas students. This includes developing tools, guidance, systems, and supports that make it possible for districts to innovate confidently and in alignment with SB 569 (TEC 30 B) requirements. This role also supports the agency’s major initiatives, including the Virtual and Hybrid Program Accelerator (VHPA), TEA’s multiyear model design initiative that provides technical assistance and funding to support school systems through key readiness steps and implementation of high-quality virtual or hybrid programs and campuses. Together, these efforts create a statewide ecosystem where districts can design innovative learning pathways, strengthen instructional quality, and expand access to high quality virtual and hybrid options for students. Flexible work location within the state of Texas may be considered for qualified candidates. Please note that a resume, tailored cover letter, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check. Essential Functions. Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned .. VHPA Project Management & Performance Systems: The Virtual/ Hybrid Resources and Support Manager supports execution of the Virtual/ Hybrid Program Accelerator (VHPA) by maintaining project plans, Smartsheet systems, timelines, and deliverable tracking structures aligned to division and unit metrics. This role builds and manages performance management tools that support VHPA monitoring, milestone documentation, school system progress tracking, and vendor coordination. The position also assists in preparing data summaries, monitoring reports, and progress updates to ensure the division meets targets related to VHPA awards, continuation supports, diagnostic gains, and accountability outcomes .. Resource, Guidance & Professional Learning Development: The position co develops tools, guidance documents, templates, and implementation resources that support school systems in designing and improving virtual and hybrid instructional models. This role supports development of micro credential resources, participation trackers, professional development content, and resource quality reviews to ensure the division meets participation, completion, and stakeholder satisfaction metrics. The manager also drafts presentations, one pagers, toolkits, and web based materials that support statewide professional development, VHPA technical assistance, and school system onboarding .. School System Engagement, Webinars & Technical Assistance: The Virtual/ Hybrid Resources and Support Manager supports the planning and facilitation of cohorts, webinars, office hours, and meetings with Local Education Agencies (LE - As) and technical assistance vendors to meet engagement targets across VHPA, micro credentials, and statewide virtual and hybrid education initiatives. At times, and as directed by the supervisor, the position may lead webinars or represent the division in meetings with school system leaders or vendors. The role provides timely, accurate technical assistance through the Virtual/ Hybrid Help Desk and direct school system support to ensure responsiveness and school system satisfaction. The position also tracks school system support trends and synthesizes insights to inform updates to tools, guidance, and statewide implementation models .. Program Administration, Vendor Coordination & Cross-Team Alignment: This role supports coordination with technical assistance vendors, VHPA partners, and internal TEA divisions to align support services with authorization requirements and grant milestones. The position assists with procurement related coordination, documentation, and preparation required for RFP aligned vendor selection processes. The manager conducts research and policy reviews to ensure all support, grant requirements, and resource recommendations align with statute, rules, and high quality virtual and hybrid program standards .. Communications, Knowledge Management & Stakeholder Messaging: The Virtual/ Hybrid Resources and Support Manager develops newsletters, stakeholder communications, and micro credential announcements aligned with division targets for outreach, clarity, and engagement. The role maintains communication trackers, resource repositories, and division knowledge management systems to ensure school systems receive timely, accurate information. The position also supports execution of the division’s communication plan, including audience specific messaging, timelines, and distribution channels. Minimum Qualifications - Education: Graduation from an accredited four-year college or university - Experience: At least five (5) years of experience in virtual/hybrid education, school leadership, instructional design, program support, or school model development in K-12. At least 2 years managing complex projects, including experience with Smartsheet or similar tools required. - Substitutions: An advanced degree may substitute for two years of required experience. Other Qualifications - Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military - Experience developing written resources and/or delivering professional development or technical assistance to School systems preferred - Experience operating, teaching in, or supporting virtual or hybrid school models - Experience launching new schools, new instructional programs, or other innovative models - Knowledge of Texas school law, accountability systems, and virtual/hybrid authorization requirements - Experience with statewide program implementation, project coordination, or vendor management - Strong proficiency with Smartsheet and other project-management or data-tracking tools, including workflow automation - Knowledge of virtual/hybrid instructional models, digital learning best practices, and related operational systems - Skill in managing multiple complex projects with competing deadlines - Exceptional professional writing, editing, and communication skills for both internal and school system-facing audiences - Ability to analyze and synthesize data to inform resource development and decision-making - Ability to work independently with extensive judgment in a fast-moving work environment - Demonstrated commitment to continuous improvement, feedback cycles, and service-oriented support to School systems and internal teams.

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