Customer Service Rep
Corpus Christi, TX
4410 Dillon Ln Suite 47
Updated: April 24
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients alike
- help with the training of employees
- calculate figures and amounts in reference to frequency and doses dispensed
- apply common sense understanding to carry out oral and written instructions
Education & Experience:
- High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
- Computer entry Required
- Must meet any licensing requirements necessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records Read and analyze documents such as patient orders Comprehend pharmacy prescription terminology Effectively communicate with coworkers and patients alike help with the training of employees calculate figures and amounts in reference to frequency and doses dispensed apply common sense understanding to carry out oral and written instructions Education & Experience: High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training Computer entry Required Must meet any licensing requirements necessary for specific location
search terms: Customer Service+Service
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Customer Service Job Openings: Earn $15-$45/Hr. Immediate Hire
Corpus Christi
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