Guest Service Associate
Dallas, TX
Updated: April 25
Job Description
- Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally.
- Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information.
- Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times.
- Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members.
- Boost revenue by promoting hotel services and upselling when appropriate.
- Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail.
- Collaborate effectively with team members to achieve departmental goals and deliver exceptional service.
- Develop expertise in beverage offerings and manage stock efficiently.
Qualifications
- Prior experience in a customer service or hospitality role is preferred.
- Familiarity with hotel operations and procedures is a plus.
- Basic knowledge of point of sale ordering systems is desirable.
- Ability to handle cash transactions accurately and responsibly.
- Willingness to undergo training and professional development as required by the hotel.
- Must be legally eligible to work in the country where the hotel is located.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally. Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information. Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times. Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members. Boost revenue by promoting hotel services and upselling when appropriate. Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail. Collaborate effectively with team members to achieve departmental goals and deliver exceptional service. Develop expertise in beverage offerings and manage stock efficiently. Qualifications. Prior experience in a customer service or hospitality role is preferred. Familiarity with hotel operations and procedures is a plus. Basic knowledge of point of sale ordering systems is desirable. Ability to handle cash transactions accurately and responsibly. Willingness to undergo training and professional development as required by the hotel. Must be legally eligible to work in the country where the hotel is located.
search terms: Guest Service+Associate
Expired
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not endorsed, sponsored or affiliated with the actual employer of the job. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder.
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Local Job Bulletin uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, job descriptions and other company descriptions / details are the property of their respective holder. Local Job Bulletin does not have its users apply for a job on the LocalJobBulletin.com website. Additionally, Local Job Bulletin may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.;