Requirements

MOS Codes: None

Education and Experience: Bachelor's Degree or higher in Business, Public Administration, Finance, Health Sciences, Engineering, Education, or related field, and one (1) year of experience in administering military and/or veterans’ community outreach or similar public assistance and public program coordination.

Licenses and Certifications: Valid Texas Class “C” Driver’s License or equivalent from another state by the date of appointment.

General Purpose

Under administrative direction, coordinate and deliver services and programs for veterans, service members, and military families. Serve as the primary operational liaison for the Veterans Advisory Committee and provide support for the execution of City-led veteran initiatives in compliance with applicable laws, policies, and procedures. Support external strategic partnerships development activities in alignment with the City’s Strategic Plan and Community Defense Strategy.

Typical Duties

Provide direct coordination of services for veterans, service members, and military families. Involves: Intake, referral, and navigation of federal, state, and local veteran resources. Support data-driven performance management by defining service metrics such as intake volume, referral completion, time to connection, and partner satisfaction.

Review public policy issues. Involves: Conducting research and analysis on local, state, and federal legislation and other intergovernmental issues focused on the U.S. Department of Defense, U.S. Veterans Affairs Department, the Texas Military Preparedness Commission, the Texas Veterans Commission, Fort Bliss, and other stakeholders.

Support the development of Community Defense Strategy initiatives, dependencies, and decision points, with monthly status updates to leadership. Involves: Work with technical consultants and lobbying firms to develop sensitive technical documents. Support the development of joint projects with Fort Bliss and the U.S. Veterans Affairs Department. Conduct outreach and engagement with military installations, community partners, and veteran service organizations.

Track policy, regulatory, and compliance requirements that affect implementation, including privacy, records retention, and public meeting obligations when applicable. Involves: Coordinating meeting logistics for strategy workgroups, including invitations, attendance lists, notes, and action item capture. Perform other related work as required.

Serve as the City staff liaison for the Veterans Advisory Committee (VAC). Involves: coordinating all VAC administrative and procedural functions; preparing and posting agendas; maintaining official records and minutes; coordinating meeting logistics; and ensuring compliance with the Texas Open.

Conduct special projects as directed. Involves: Planning, developing, and executing special projects involving cross-functional teams. Working closely with departments, advisory boards, and community groups to maintain efficient and effective progress towards mission-critical goals and objectives.

General Information

To view complete job specification, click here.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Note: This is an unclassified contract position.

Note: Applicants with a foreign degree must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit for more information.

Under administrative direction, coordinate and deliver services and programs for veterans, service members, and military families. Serve as the primary operational liaison for the Veterans Advisory Committee and provide support for the execution of City-led veteran initiatives in compliance with applicable laws, policies, and procedures. Support external strategic partnerships development activities in alignment with the City’s Strategic Plan and Community Defense Strategy. Typical Duties Provide direct coordination of services for veterans, service members, and military families. Involves: Intake, referral, and navigation of federal, state, and local veteran resources. Support data-driven performance management by defining service metrics such as intake volume, referral completion, time to connection, and partner satisfaction. Review public policy issues. Involves: Conducting research and analysis on local, state, and federal legislation and other intergovernmental issues focused on the U.S. Department of Defense, U.S. Veterans Affairs Department, the Texas Military Preparedness Commission, the Texas Veterans Commission, Fort Bliss, and other stakeholders. Support the development of Community Defense Strategy initiatives, dependencies, and decision points, with monthly status updates to leadership. Involves: Work with technical consultants and lobbying firms to develop sensitive technical documents. Support the development of joint projects with Fort Bliss and the U.S. Veterans Affairs Department. Conduct outreach and engagement with military installations, community partners, and veteran service organizations. Track policy, regulatory, and compliance requirements that affect implementation, including privacy, records retention, and public meeting obligations when applicable. Involves: Coordinating meeting logistics for strategy workgroups, including invitations, attendance lists, notes, and action item capture. Perform other related work as required. Serve as the City staff liaison for the Veterans Advisory Committee (VAC). Involves: coordinating all VAC administrative and procedural functions; preparing and posting agendas; maintaining official records and minutes; coordinating meeting logistics; and ensuring compliance with the Texas Open. Conduct special projects as directed. Involves: Planning, developing, and executing special projects involving cross-functional teams. Working closely with departments, advisory boards, and community groups to maintain efficient and effective progress towards mission-critical goals and objectives. General Information To view complete job specification, click here. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Note: This is an unclassified contract position. Note: Applicants with a foreign degree must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit for more information.

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