Harris County Public Library (HCPL) - History The Harris County Public Library (HCPL) system, established in 1921, began as a collection of small libraries located in stores, post offices, and private homes. Over the years, it has grown into a robust network comprising 26 branch libraries, two technology service centers, and two partner locations that provide collection and circulation services. HCPL serves the communities of unincorporated Harris County and cities without independent library systems. In 2024, HCPL received the prestigious National Medal for Museum and Library Service, the highest honor awarded to libraries in the United States. Bestowed annually by the Institute of Museum and Library Services (IMLS), this award recognizes institutions that deliver exceptional service to their communities. The library was recognized for innovative initiatives like HCPL Connected, Enhanced Library Cards, and its Mobile Outreach Librarian program. HCPL is also recognized as one of the best places to work, offering a supportive and inclusive environment that fosters innovation, collaboration, and professional growth. Its dedication to employee well-being, diversity, and community impact makes HCPL more than just a workplace—it’s where individuals can grow, inspire, and contribute to meaningful change. What you will do at Harris County Public Library:This position is responsible for identifying and interpreting user needs; planning and implementing a variety of programs for adults to encourage library usage and to foster community relations; providing exceptional customer service, reference, and readers' advisory; and assisting library patrons in the use of library services, facilities, and equipment. Exemplify the high standards and expectations for the library system in its daily operations and services. Duties & Responsibilities:Plan, coordinate, and promote adult services and programs, including summer reading and other special events. Identify information needs in the community and plan and provide services to meet these needs. Responsible for marketing (including via social media)Provides reader's advisory and reference services. Develop a highly visible public relations program for adult services in the community. Develop an engaging and attractive adult library collection through awareness of current literature. Attend staff meetings, activities, and/or professional conferences, and actively serve on committees. Implement knowledge of current trends in adult services and programs. Other duties as assigned. Harris County is an Equal Opportunity Employer Pages/ Equal. Employment. Opportunity. Plan.aspx. If you need special services or accommodations, please call (713) 274-5445 or email ADA - Coordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85% with a typing speed of 30 wpm and 80% accuracy. Please see testing instructions in the General Information section below. Education & Experience:Master Degree in Library Science from an accredited university or college. Consideration will be given to individuals currently pursuing a master’s degree in Library Science and will be completing the degree within the next four (4) months. Proof of completion of the degree will be required for permanent status in the position. One (1) year of full-time customer service experience showing empathy, good communication, and problem-solving. One (1) year of full-time experience designing, planning, and making educational activities for adults in a learning or leadership environment. OR - Bachelor's degree in any field from an accredited college or university. Two (2) years of full-time customer service experience showing empathy, good communication, and problem-solving. Two (2) years of full-time experience designing, planning, and making educational activities for adults in a learning or leadership environment. ORAssociate's degree in any field or 60 hours of secondary education credits from an accredited college or university. Four (4) years of full-time customer service experience showing empathy, good communication, and problem-solving. Four (4) years of full-time experience designing, planning, and making educational activities for adults in a learning or leadership environment. OR - High school diploma or G.E.D. equivalent. Six (6) years of full-time customer service experience showing empathy, good communication, and problem-solving. Six (6) years of full-time experience designing, planning, and making educational activities for adults in a learning or leadership environment. Additional Requirements:Available and reliable transportation for work-related duties Unofficial copies of transcripts are required along with the application. Candidates must complete a clerical skills test and achieve a minimum typing speed of 85% aptitude, 30 WPM with at least 80% accuracy. Knowledge, Skills & Abilities:Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)Proficient with Social Media (Facebook, Twitter, Instagram, etc.)Proficient with the Internet and Office 365 Excellent communication skills (verbal and written)Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment. Ability to work well with public and staff members. Ability to exercise initiative and act with discretion. Must use your personal mobile device for our Multifactor Authentication process. NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Experience:Experience working with adult groups (preferred)Language:Bilingual (preferred) General Information Register Online for the HRT Clerical Skills Test using the following link: Click the above link to the HRRM Clerical Skills Test registration page. Click on "Apply" to submit your request for testing. You will receive a test invitation and instructions via e-mail within 48 hours. You will have no more than 5 calendar days to access and complete testing. Your score will be automatically uploaded to your application. The test may be taken once every 30 days. Most recent test scores are retained for up to 6 months. Position Type and Typical Hours of Work:Regular Full-time – 24 hours a week. Typical shifts are Day, Evening, Nights, Weekends, etc. Salary:$24.91 Per Hour. Paid Biweekly Work Environment and Physical Demands: This job typically operates in a professional office environment with overhead lighting and long periods of screen time. Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, and GPS. At times, work may be performed in an outdoor environment and may have possible exposure to inclement weather or various temperature changes. Driving: Available and reliable transportation for work-related duties. Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying. Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds. Reporting Relationships:Reports To Position: Branch Manager and Assistant Branch Manager Supervises Positions: None Work Location:Kingwood Branch Library – 4400 Bens View Lane, Kingwood, TX 77339

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